IT Support Services - FAQs
Can you help with cloud services?
Absolutely, cloud services are now an important part of the IT world and we can help businesses to get started with them. When used correctly, cloud services can cut costs, increase productivity, and improve security. Furthermore, you might find that they enable mobility and collaboration. If you have specific cloud service needs, just tell us when you get in touch.
What are the advantages of choosing IT support near me?
For one thing, it relieves pressure from the whole business if you don’t have IT specialists in the business already. Rather than relying on people without the right experience or training, a professional service will take over certain tasks and make your life easier. After we take pressure from you, your team can focus on more important things.
Overall, most businesses find that IT support services help them to become more productive while having to deal with less downtime. Also, it means that a trained IT specialist is only ever a phone call away. With cyber threats growing, you can keep your company protected from potential attackers. While you can never completely eradicate the threat of attacks, you can make the business unattractive to attackers.
What services do you provide?
When you work with InfoStream, you can choose between many different managed and on-demand services. Furthermore, our expert team provides IT consulting, implementation, business disaster recovery, information system auditing, PCI compliance, and more. In terms of the managed services, this includes troubleshooting, remote management and monitoring, cybersecurity, and more.
How do I get started with InfoStream?
The best thing to do is contact us when you’re ready - you don’t need to commit and you aren’t obligated to sign a huge contract after one phone call. Instead, get in touch and have a conversation about your needs. Our team will explain more about how we can help you specifically and the services that would best meet your needs.
As well as our phone number, you will also find our email address and a contact form on our website. Don’t be afraid to send a message and somebody will get back to you as soon as possible. If you decide that we’re a good match for your needs, we’ll create a tailored strategy and get the ball rolling.
How will communication work?
As a business ourselves, we hate it when other services are difficult to reach. Consequently, we make ourselves available to clients as much as possible. If ever you have a problem, you won’t have an issue reaching us. In all likelihood, our proactive approach means that we’re already working on a solution. However, if it’s a problem of which we are not aware, we prioritize smooth communication with all clients.
In fact, if you look at the top of the page, you can see a ‘Clients: Get Help Now’ button. After clicking on this, you’ll see a phone support number as well as an online support system. Once a ticket is created, a specialist IT engineer will respond as soon as possible. In emergencies, we recommend phoning the number first. If you can’t get through, try the online support system for a response. Our 24/7 IT support is second to none.
Why not reach out and get the IT services that you need today? Relieve pressure from your team, enjoy 24/7 IT support, access the latest technology, enjoy less downtime, and grow your business without having to worry about basic IT needs.