What are the 5 Desirable Qualities of an IT Professional?
IT professionals play a crucial role in ensuring the smooth functioning of businesses and organizations. From managing networks and security to providing technical support, IT professionals are the backbone of modern enterprises.

Key Takeaways:

Understand data protection laws and their implications.
Regular audits and risk assessments.
Implement advanced security measures.
Continuous employee training and education.
Choosing the right IT support and services.

With cyber threats becoming more sophisticated, ensuring the security and compliance of customer data is paramount for every business.

A video appearing to show Gov Ron DeSantis withdrawing from the 2024 presidential race has been widely circulated via X. It was declared to be fake but that didn’t stop other platforms from themselves circulating the video claiming it to be true.
Alan was interviewed and said these fake videos are very dangerous.

How do I manage and prioritize software patches and updates?
Key Takeaways:

Importance of regular software updates and patches.
Strategies to prioritize and schedule updates effectively.
Risks associated with delaying or ignoring updates.
Incorporation of tools and practices for streamlined patch management.

We've suddenly seen a large uptick in firms in Palm Beach County being hacked and taken large sums of money. Oddly, the amount is often between $200,000 and $400,000 and pretty much all of them trigger lawsuits.

We routinely get contacted to help with cybersecurity after breaches but this is (1) a new spike in the last 2-3 months and (2) involves an employee tricked into giving access to their email account.

What Questions Are Asked in an IT Support Interview?
When seeking a position in IT support, preparation is paramount. An interview will typically involve a mix of technical, behavioral, and situational questions designed to evaluate both your technical proficiency and interpersonal skills.

If you accidentally download a fake beta app, you could put your business at risk. Here we explain why.

What are the Benefits of Hiring an MSP?
Organizations are on the lookout for avenues to optimize operations and streamline IT processes. Managed Service Providers (MSPs) have risen as a solution to these challenges, offering a myriad of advantages for businesses looking to enhance their IT infrastructure and operations.

Key Takeaways

The right software can streamline operations and foster growth.
Align software selection with clear business objectives.
Prioritize security, integration capabilities, and scalability.
Regularly evaluate and adjust based on changing needs.