Does Website Page Speed Improve Conversion For A Palm Beach Businesses?

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Alan Crowetz - CEO, Infostream Providing IT Support West Palm Beach & Jupiter


If you keep an eye on SEO tips, you’ll see that website page speed is always under the microscope. People say that improving your page speed will lead to all sorts of excellent results, but will it generate improved sales and conversions? As one of the premier managed IT service providers in West Palm Beach, we feel it’s our duty to not only provide you server-side support when you need it, but also share helpful tips like these to make sure your business is visible on the web when people are searching for you.

What is Website Page Speed?

As the name suggests, this is essentially the speed at which the pages on your website load. Ultimately, this is determined by the file size of the page, the server, image compression, and various other factors. As well as checking the page speed of your website manually, you can also check several metrics and tools to consider how your page speed compares with that of the competition. While we don’t build or maintain websites, we do understand servers, and server performance. If you are running a self-hosted website, and feel it’s not performing at the level it should, give us a call, and one of our West Palm Beach computer repair technicians will be happy to help you.

Relationship Between Page Speed and Conversions/Sales

If you improve this area, pages load quicker for visitors, and then they have a better experience. But the big question is whether this encourages more sales and conversions. In short, the answer to this question is yes. Most Floridians are movers and shakers, and don’t have time to stare at their phone while your slow webpage loads. Making sure your server is rendering your site efficiently would be a great way to limit bounce rates and retain visitors to your site.

Here are just some statistics from studies that tell the story:

  • Every additional second between zero and five drops conversion rates by nearly 4.5%
  • Conversion rates are most heavily impacted by the first five seconds of load time
  • Around seven in every ten consumers list page speed as important to their online buying habits
  • Around half of all consumers prefer faster loading times to advanced videos and graphics
  • Bounce rate increases by 123% as loading speeds go from one to ten seconds
  • Bounce rate increases by 32% as loading speeds go from one to three seconds
  • Conversion rates are typically highest when pages load in under two seconds

These statistics suggest that West Palm Beach businesses that have good page loading speeds see more conversions while poor page loading speed causes fewer conversions. So you can see that the evidence is measurable rather than just anecdotal, which should make you want to spend more time on your page loading speed this year.

Why do conversions and sales improve? Before going into the answer, notice that conversions and sales have been kept separate throughout this answer. Just because you’re pushing for conversions doesn’t mean that you want sales - this is a common misconception. While sales are a type of conversion, you might also desire newsletter sign-ups, clicks, or another goal.

Returning to the answer, conversions improve because visitors are more likely to stick around. The longer pages take to load, the more likely people will click away and find another website. Therefore, you could lose a percentage of website clicks just because of this one factor. With good page loading speed, your website performs better, and people are more likely to stay to peruse the various pages. A fast site is imperative and requires that both the server and the website are optimized for performance. If you have a self-hosted website, we highly recommend an IT risk assessment so that we can evaluate the security of your server as a preventative measure. West Palm businesses are hacked daily, and it’s our duty to support other local businesses and ensure that they aren’t victims of cybercrime.

If more people stay and have a positive experience, this also tells the search engines that your website offers something valuable. Your bounce rates reduce, conversion rates increase, and your links climb the organic rankings. As you can see, the benefit is twofold:

  • Customers enjoy a better experience and are less likely to click away
  • Google notices the improved performance and ranks your site higher in the search engine


While page loading speed is important, don’t think that it’s a magical solution to all your problems. As well as page loading speed, conversion rates are also affected by page layout, design, personalization, images, text, and many other factors. Consequently, it’s best to optimize all these different factors to improve the customer experience and your search engine ranking. Good luck!