Is this something you've been grappling with too? Do you stick to your tried-and-trusted server in your office, or take the leap into the cloud?
This is what I tell most people: You don't have to choose.
Let me explain.
Imagine a solution that allows you to keep your core services exactly where they are, while also letting you add a little cloud capability on top. This is the magic of Hybrid Cloud.
Here's a real-world example. Remember when customer service meant long phone calls? Now, a study has shown that 35% of interactions start on a channel other than voice. Your customers are reaching out via chat and social digital channels.
The beauty of Hybrid Cloud is that it lets your customer service advisors handle these digital interactions alongside traditional voice calls, offering customers more choice and better service.
Still worried about the disruption of moving to a new platform? With Hybrid Cloud, you can pace yourself – there’s no need to (sky) dive headfirst into the deep end.
So, how do you get started? My team can help. Book a 15 min call on my live calendar or hit reply to this email.
