In today's digital world, technology is an essential part of every organization's operations. IT support is crucial for businesses to keep their systems running smoothly and efficiently. IT support professionals are responsible for ensuring that hardware, software, and networks are functioning correctly.

Some basic IT support skills include:

Technical knowledge: IT support professionals should have a good understanding of computer hardware, software, and networking systems, as well as familiarity with popular operating systems, such as Windows and MacOS.
Troubleshooting skills: IT support professionals should be able to diagnose and resolve technical issues, both hardware and software, in a timely and effective manner.

Small businesses are the backbone of our economy, but unfortunately, they are also a prime target for cybercriminals. As a small business owner, you may think that cybersecurity is only necessary for large corporations. However, the truth is that small businesses are just as vulnerable to cyber-attacks as larger companies, and in some cases, they may be even more at risk.

In today's digital landscape, cybersecurity has become a critical concern for businesses and individuals alike. With the increasing number of cyber-attacks and data breaches, it is essential to ensure that your organization has a robust cybersecurity strategy in place.

Bot malware is a worrying new security risk. Malware bots steal whole user profiles – that’s a complete snapshot of your ID and settings.

Cybersecurity threats have become a major concern for businesses of all sizes. According to a report by Cybersecurity Ventures, the global cost of cybercrime is expected to reach $10.5 trillion annually by 2025. As such, it's critical for businesses to have a strong cybersecurity framework in place to protect their sensitive information and assets.

In today's digital age, cybersecurity has become a critical concern for small businesses. With the rise of cyber attacks and data breaches, it's essential for businesses to take necessary measures to safeguard their sensitive information. This is where the framework comes into play.

Multi-Factor Authentication (MFA) adds extra layers of security to your business.

It means you need at least two pieces of information to log in to a device or an app. Perhaps a password plus a fingerprint, and possibly an extra, single-use code sent to your phone.

Here’s why we recommend that all businesses should adopt MFA right now.

Multi-Factor Authentication (MFA) means you need at least two pieces of information to log in to a device or an app. Perhaps a password plus a fingerprint, and possibly an extra, single-use code sent to your phone.

Cyber criminals use increasingly sophisticated techniques to bypass security. So the more barriers you put in their way, the harder you make it for them to break into your systems.

All businesses should be using MFA as it provides great protection against cyber attacks and other security threats. Our new free guide tells you all you need to know.