Boost productivity and cut costs with Microsoft Exchange Online

Microsoft Exchange Server has long been the gold standard in enterprise-level email solutions, but many small businesses have shied away from it due to the cost and complexity of setting up and managing an on-premises server. Fortunately, Microsoft now offers Exchange Online, a cloud-based version of its popular email solution.

What is meant by Managed IT Services?

What is meant by Managed IT Services?
As businesses grow, so does their need for effective IT management. One of the ways that companies can stay on top of their technology is through the use of Managed IT Services. This article will define what they are, how they differ from other IT services, and why businesses may benefit from utilizing them.

What are IT Services?

What are IT services?
IT services are services provided by companies or individuals to help organizations manage and maintain their information technology infrastructure. These services can range from hardware and software installation and maintenance to data backup and recovery, network and cybersecurity services, and more.

What are the 3 levels of technical support?

The three levels of technical support are:

Level 1 Support: This is the first level of technical support, also known as frontline support. It involves handling basic technical issues that can be resolved quickly, such as password resets, software installation, and configuration issues.

The five types of hackers targeting SMBs

Small- or medium-sized business (SMB) owners may think they’re unimportant enough to be targeted by hackers. But the truth is that SMBs are prime targets for hackers since they see these organizations — which have less security and fewer resources compared to enterprises — as easy marks.