As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here's how to do just that.
Check your VoIP equipment
Sometimes, problems with VoIP don't have anything to do with your service provider or even the underlying servers that host the solution.

Removing yourself from the internet and social media sounds straightforward but is it?

Alan Crowetz, WPTV Tech Expert from InfoStream warns that it’s a one-way street. It’s a very big decision. Once removed, it is not easy to put back, if you realize you have made a mistake, so it’s a huge decision.

We have all heard about home and business devices being hacked, but did you ever think that your car could be hacked too? With increasingly advanced technology in our cars, there is inevitably more vulnerability.

Alan Crowetz, WPTVs internet and security expert, took us on a drive in his fully equipped car and somewhat ironically, he warned just how easy it would be for the technology to be hacked.

Are you aware of the top risks your business is facing?

The threat of their business crumbling or being interrupted is the likely response you will get when asking the owners of most small business, just what keeps them awake at night in addition, the loss of a trusted member of staff, a lawsuit or unexpected financial worries also rate high on the insomnia list.

https://www.wptv.com/news/region-st-lucie-county/port-st-lucie/more-hackers-targeting-small-business-owners-heres-what-to-do

Everyone is vulnerable but how safe is your business? Security experts say that owners of small businesses are now even more at risk than ever before.

Sen. Josh Hawley, a Republican lawmaker in Missouri has introduced legislation which, according to him, is designed to reduce addiction to social media.

James Jeffries
Network Engineer

We are very happy to welcome our latest superstar, James Jeffries who joined us earlier this month.

Born and raised in Syracuse New York, James has been working in the IT field since 1998 – he’d been looking for a challenging career and his interest in technology attracted him make a career in IT.

He likes helping clients find and manage solutions that allow their business to grow while maximizing functionality.

The #1 target for hackers, all of a sudden, is to login to any employee’s email. There are so many ways for them to steal money doing this, it’s an irresistible target. Moreover, it is soooo easy for them to break in, in this way.

Before I share our hot tip on how to catch them red-handed, let me share just a few of the actual successful, recent ways we have seen the bad guys steal money.

Does your company have any Windows 7 or 8 computers? How about Office 2007 or 2010?

Microsoft is ending support for most of these as of December 31, 2019. That means no more security patches and other critical updates. That means it will be dangerous to have these within your organization.