We have recently introduced a fully automated help desk for clients to open and create their own tickets, monitor progress as we work on their issues, and make their own comments along the way.
We struggled for a long time to find program that totally fulfilled our need to handle every aspect of our clients’ needs when it came to requesting help.
Watch video: To the Point: Immigration & hacking - February 5, 2017
Stories abound about one of the presidential candidate’s campaign email accounts being hacked and leaked, during the election campaign. Internet security is rapidly becoming a huge worry.
Loss of data is probably the single biggest fear in the hearts of most IT reliant business professionals today. If it isn’t, it should be.
You should ask yourself the question: could my business survive if my data was lost? Loss is not only the result of damage to equipment, it can be as simple as employee error, a virus, or even a totally legitimate but bad, Windows update.
Few people realize that there may be unwanted viewers watching their Facebook Live posts.
This recent Facebook feature allows you to stream live video to anyone anywhere in the world.
Alan Crowetz, Internet Security Expert www.Infostream.
Back in December, Sheila Hamner, a 74 year old woman was killed in her Fort Pierce home and her son Kenny was badly injured.
Filled with sympathy for the tragedy, coworkers did what so many people today, and created a GoFundMe page for the son.
Cyber security is something you hear about a lot these days. Sometimes it’s thrown around to scare business owners, other times it has proven to be a cautionary tale, one that small businesses can learn from to fend themselves from online threats that can leave devastating impact.
In our continuing efforts to keep your information protected and secure, InfoStream has been notified of a new version of a product you may be using. Because backups are so critical to ensuring the protection of your data and therefore the success of your company, we wanted to make sure you were made aware of this information:
What:
The backup software you are using, “Symantec System Recovery” was recently split back off to a separate company, Veritas.
Friday, October 21st, 2016: InfoStream was proud to sponsor and be a part of the Wild Pants Party. A fashion show, a chance to see local celebrities decked out in their finest, designed to raise awareness and support for The Arc of Palm Beach County.
This year’s party was again at the Gardens Mall in Palm Beach Gardens, allowing more of the public to get involved in the festivities as well.
InfoStream is extremely honored that our president, Alan Crowetz, has been selected as one of this year’s American Free Enterprise Companion Medalists. The award is presented by Palm Beach Atlantic University and “honors individuals whose hard work and achievement exemplify the best of the American free enterprise system.
